Q. How many users can be in the trial version?
Q. Do my cost goes with additional user?
Q. What are the main features of Yelligo?
Yelligo offers the following features:
Have Dynamic Work Plan - Plan and modify assigned client works dynamically
Collaborate with Team Members - Work with teams and solve real time problems
Quick Team Trace - Trace team members location using GPS
History and Future Assigned Work - Instantaneously access all work activity reports in one click
Communicate with Team Members - Consolidates SMS, email, and phone calls into one centralized app
Instant Work Status - Know what everyone is doing, every time
Q. What type of pricing plans does Yelligo offer?
Yelligo has the following pricing plans:
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
Q. Who are the typical users of Yelligo?
Yelligo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. Does Yelligo support mobile devices?
Yelligo supports the following devices:
Q. How can i download Yelligo?
Yelligo can be downloaded from app store or play store.
Q. Can you add this feature in Yelligo?
Please email us the feature and how can it add value to firstname.lastname@example.org so that we will get back to you on the cans and cannots.
Q. I am interested in Yelligo, how can my organisation use it?
Please use “Register” form and fill all your details our executive will contact you and help you in on boarding.
Q. I am trying to launch the app after downloading it from the Play Store / Apple App Store, however the app is not launching or crashes frequently. What do I do now?
If your app unexpectedly quits, stops responding or won't open, then try the following:
Close the app and restart it again
Kill all running apps and try restarting again
Turn off your device and switch it on. Then try to launch the app
Make sure you are using the latest version of the app
Delete and reinstall the app
Make sure you have a working data plan on your carrier's network or Wi-Fi connection with internet access
Q. Can I integrate with the CRM ?
Yeah yelligo can be integrated with CRM solution, please write to us at email@example.com on what you are looking for and we will contact you to understand more.
Q. What mobile network is needed for Yelligo to work and what bandwidth is used by Yelligo?
Yelligo works on any mobile network provided it has GPRS enabled, 3G is recommended but Yelligo works in 2G as well. Yelligo uses very less bandwidth in average 100 to 200 mb if kept open all day.
Q. How much battery Yelligo uses?
Yelligo uses battery similar to application using location access as location is key part of Yelligo.
Q. Is mobile network required always when using Yelligo?
On important communications like accessing plan data or altering the plan status mobile network is required.
Q. Can tracking be disabled in application?
This access is there at your administrator, please contact your company's administrator for disabling this.
Q.How Yelligo hosted and can we have private hosting if required?
We take care of hosting to reduce your troubles but if you want to have yelligo hosted privately we can get that done as well.
Q. The app says invalid password. How do I login now?
If you're seeing an error saying your password is incorrect and you're sure you're entering the right password then
Make sure that your caps lock key is turned off
Reset your password
Q.Yelligo application is hanging at splash screen?
This may be due to low or limited internet connection, please check you internet and if still problem exists email us at firstname.lastname@example.org.
Q. I am not able to take selfie while check-in or check-out?
This might be disabled by your administrator, please contact administrator for the same.
Q. I am not able to login into Yelligo application?
You need an account to login which is created by your admin, if admin has created your account then account might have been blocked. Please contact your admin to re-enable or create your account.
Q. I am not able to use Yelligo application in Android?
You should have android which is higher than 4.3, yelligo only supports OS version > 4.3, if that is not problem please write to us at email@example.com and we will be there to help you.
Q. Team trace is not working?
Team trace required to load map which required internet, please check your internet connection and try with different network to check if that is because of network.
Q. I have changed my mobile number, how to change it?
You can access profile section in Yelligo application and change mobile number, if you don’t have access to your login credentials please contact your administrator.
Q. I have changed my email id, how to change it?
Email id can only be changed by your administrator, please contact your administrator to get it changed.
Q. I am migrating from Android to Iphone or vice versa, what to do?
Yelligo is supported in Android and IPhone, download application from respective store and login with your credentials on doing so all data will be where it was you left.
Q. I have not checked-out what will happen?
If you have not checked out of client then you can check in to other client. Nothing will happen if you don’t day check-out but there will be gap in your report so we suggest to check out as soon as your work is done.
Q. If i don’t check-in will still Yelligo track?
Yelligo will only track if you day check-in before that tracking is not enabled.